Cottage to Castle  - Peace of mind while you're away....
Reviews from Angie's List!  Like we always say...our clients say it best!


As always, we have removed the names of our clients because of confidentiality, but you can see them on Angie's List!



Review Date: June 26, 2014
Member: 

NAPLES, FL 34103

Category: Home Inspection
Description Of Work: Provide home watch services
Member Comments: Absolutely superb service. Professional and caring.

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July 8, 2013

Description Of Work: Home Watch service for our homes in Naples

Member Comments: 
We have owned homes in Naples for over five years and have used several home watch services with very mixed results.
Cottage to Castle is by far the most professional and trusted service we have engaged and only wish we would have found them 5 years ago when we first owned a home in Naples.  Their service is process based with consistent checklists utilized to ensure all potential problem points are examined during each visit.  They provide a written report with each visit. 
The company is owner operated by two extraordinarily nice people (Diane and Jack).  They have already saved us substantial expense by performing a simply 5 minute repair for us versus having to call a plumber.  This was done as part of one of the home watch visits.
They open up our home just before we arrive on our long weekends and have done everything we ever requested including waiting for an appliance delivery when we could not be present.
Their cost is reasonable for the thoroughness of the service and we would recommend them to anyone looking for a professional and reliable home watch service.  We have used them for several months and continue to be very impressed.

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Review Date: March 07, 2013

Category: Home Inspection

Description Of Work: 
Hired them as our home watch provider and even before any payment was done, Diane was already taking care of some issues with our home.  New contract and they come every week...so far they are very professional and reliable.

Member Comments: 
Diane is professional, friendly and knowledgeable.  She was already helping me solve some issues even before any payment was done.  Her contract is clear and precise, she gave me pointers no other home watch ever suggested.  I had 2 other interviews scheduled before hiring a new home watch and i was so impressed with her, i hired her immediately.  Finally, i feel our home in paradise is being looked after as if i were there. Contacts through text messaging and email puts us at ease immediately.  Thanks Diane and Jack!! :)

Share on Band of Neighbors: Yes

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Date: December 11, 2012

Description Of Work: Jack and Diane Eager have taken excellent care of our home for over a year now.    They performed weekly home inspection services for us and sent us detailed reports.    They were always prompt  with their reports and always kept us informed of anything that we needed to know.      When maintenance projects needed service, they were repaired immediately and they made sure they were done right

Member Comments: Jack and Diane Eager are the best team we have ever worked with.    They are very professional and do not hesitate to help you immediately.     They treat your home as if it were their own.    Communication is never a problem as and you can get a hold of them any time.     We were up north when the hot water heater died on us.    Jack and Diane had it fixed that same day.   They cleaned the area so well .. you'd never know they were there.     Another example; they noticed that some of our shrubs in the yard were infested and called us immediately.     We had shrubs sprayed and were able to save them.    It's very comforting to know our home is in such good hands while we're away.   During storm season, they inspected our property and gave us an update on both weather and home.    They do this for all their clients.       These are the extras where they go above and beyond for us.   We highly recommend them to anyone.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

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Review Date: July 05, 2012

Description Of Work: 
Cottage to Castle Home Watch LLC., was retained by us to perform routine house maintenance projects and to provide regular home inspection services.  Home inspections are performed on a contracted basis. They also provide superior home maintenance services.
Member Comments: 
Diane and Jack Eager are truly a professional team that treats your home like their own.  We recently closed on a property and were skeptical about how we were going to be able to properly maintain our investment. Our doubts were resolved when we met and retained Cottage to Castle to inspect, and perform various home maintenance projects. Diane and Jack communicate frequently and put your worries at ease.  During a recent storm, Diane and Jack were out inspecting all their customers’ properties and sent us an update. They are all about service and go above and beyond for their clients.  We feel like we have family looking out for us when we are away.
Company Response: 
Thank you! Our goal is to make our clients happy and provide superior service. We really do to above and beyond because we treat people the way we would like to be treated. Your home is important to us and maintaining your investment is uppermost in our minds. Thank you again for the great review. We appreciate it so much!


Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A